Talk to a human.
Product questions, migration help, abuse reports, or privacy requests. Email the right inbox and we will reply within 3 business days. There is no phone tree and no sales sequence.
Choose the right inbox.
Email is the fastest route. Pick the address that matches your question so it reaches the right person.
Product questions, setup, SMTP, campaigns, billing, and account recovery.
support@sendanchor.orgPartnerships, press, company questions, or a support issue that needs escalation.
jacob.silva@sendanchor.orgSpam, phishing, spoofing, malware, or a security report. Include headers if possible.
abuse@sendanchor.orgAccess, deletion, export, or data processing requests. We may verify identity first.
privacy@sendanchor.orgWhat to include.
A little context saves a round trip.
For product support
- Your workspace name or ID.
- The sending domain and SMTP provider.
- What you expected and what happened.
- Steps to reproduce, with screenshots if useful.
- The approximate time of the issue.
For abuse reports
- The sending domain and From address.
- The full message headers, if you have them.
- A copy of the message or a link to it.
- Why you believe it is abusive.
- Any prior unsubscribe or opt-out attempts.
Company details.
The legal operator behind SendAnchor.
ByteVault Enterprise
18/1 Banerjee Para Road
Barrackpore - Kolkata - 700122
India
Jacob Silva
New York, USA 10080
jacob.silva@sendanchor.org
3 business days
Email-only support
support@sendanchor.org